Frequently Asked Questions
Everything you need to know about your BlackMilk favorites.
How do I know what size to order?
Each product page features a specific size guide. We recommend measuring yourself and comparing your results to our charts, as fit can vary between fabrics like velvet, matte, and shiny.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We offer returns within 30 days of delivery for most items, provided they are in original condition with tags attached. Please note that 'Last Chance' or sale items may be final sale.
How should I care for my gear?
To keep your pieces looking fresh, we recommend a cold hand wash and hanging to dry in the shade. Avoid rough surfaces and harsh chemicals that could damage the print or fabric.
When will my order be shipped?
Standard in-stock items are typically processed within 1-3 business days. If you ordered a '7-day' or 'Pre-order' item, please check the product description for estimated shipping dates.
Can I change or cancel my order?
Because our team works fast to get your gear moving, we can only make changes or cancellations within a very short window after the order is placed. Please contact customer service immediately.